Helping you in resort
Our chalet hosts and experienced resort management team are on hand to book additional ski lessons, to advise on the range of non-ski activities available, and to make sure that it is easy for you to access any facilities that you may need during the week.
What we have found over the years is that the real benefit of having a big team on the ground (with more than one team member for every four guests) is that we are well resourced to deal with the unexpected - lost equipment, injuries, a need to return home early etc.
While each of our chalets is well located to give you convenient access to ski lifts and town facilities, your Highlife holiday also includes a complimentary shuttle service to make it even easier for you to get about in resort.
The shuttle service is available every morning to bring you to the equipment shop and then on to the bottom of the slopes or the lessons meeting point. As the service varies a bit across resorts, please follow these links for full details - Morzine, Meribel and Val d'Isere
Highlife Shuttle Service in Morzine:
All Highlife chalets are an easy walk to the lifts and town centre so there is no need to get a shuttle bus (called a Navette locally) to/from your chalets.
To make it even easier for you to get around however (particularly if you are with children), we also provide a complimentary Highlife shuttle service every morning from your chalet door to the ski shop (8.30am to 10am) and every evening (from 4.00 to 7.00pm) to bring you home again.
The evening service is on-call from anywhere in town. If two parties are looking for a lift at the same time, there may be a small wait or we may look to merge the two parties. The driver will have a mobile phone that the guests will be given the number of upon arrival.
If there are more than 8 people who require a shuttle at the same time, there will be a second run or a second bus as each bus seats 8 passengers.
During the busy school holiday weeks we will be offering the Highlife Shuttle Service from 1pm to 7pm.
Highlife Shuttle Service in Meribel:
While many of our guests in Meribel get to and from the slopes under their own steam, we offer an all-day shuttle service from 8am to 10pm.
This service is on-call and is an ideal way to get around the resort easily so that you can save your energy for the slopes.
This service is free to all our guests and was introduced to complement the local free bus (which runs from about 8am to midnight), and the Olympic Cable Car (which runs from 8am to 6pm) for guests in either Chalet Elodie or Chalet Carine.
Highlife Shuttle Service in Val d'Isere:
Every morning we offer a Highlife shuttle bus from your chalet to the slopes, the equipment shop, or the meeting point for lessons. This service is available from 8.30am to 10am.
We also provide a shuttle service from the centre of Val d'Isere back to your chalet each evening. This service is available at 6.15pm and again at 6.45pm. The collection point in Val d’Isere centre is outside the Moris bar only. Please note that there is no call out service for the shuttle. The shuttle will automatically turn up every evening with the exception of Thursday evening as this is team day off in resort.
If there are more than 8 people who require a shuttle at the same time, there will be a second run as the bus only seats 8 passengers. Your chalet host will ask people to coordinate departures so that they minimise the driving time required.
Guests can also use the local free bus service (there is a stop 150m from your chalet door). The bus is on a continuous loop of the resort and passes by approximately every 5 minutes. The drive from your chalet to the centre of town takes 4 minutes.
The last regular bus home in the evenings to the chalet leaves at approximately 12 midnight, and then there is a bus at 1am and a bus at 2am.
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“Everything was so fantastic - the skiing, our chalet, the hosts, fantastic food and just the overall fun we had!”
Marian Pollard, Feb 05
