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Excellent Service

While our guests initially book for our world class resorts and great ski chalets, it is the excellent level of service and attention to detail that keeps them coming back year after year.

From your first call to our office in Dublin, you will deal with an experienced team of people who will advise you on the best options for you and your party. All of our sales consultants have visited each resort and every chalet and will spend time with you to answer all your questions.

Once you have chosen your resort and chalet, you will enjoy an unrivalled level of pre-departure service because every Highlife guest is assigned a holiday coordinator who spends time with you to discuss all aspects of your holiday. Your coordinator will also pre-order everything you need so that it will be ready for your arrival in resort.

On arrival at your destination airport, you will be met by a member of our team and whisked directly to your chalet door in a minibus so that you avoid the hassle of waiting for a big bus to slowly fill up before it stops at 10 locations en route to your accommodation.

All of our chalet teams have been chosen because they have a great attitude to customer service and you can look forward to being extremely well looked after from the moment you walk through the door.

We are passionate about winter sports and our holiday programme includes a range of snowtime services that ensure you get to really make the most of your time on the slopes.

We firmly believe that it is the excellent level of service that you will enjoy at every stage of your Highlife holiday that guarantees you the best value for your money.

“Our second holiday with Highlife lived up to all the expectations set by our first. The Highlife team take care of all the issues that can detract from quality time and then go beyond that to ensure guests are completely satisfied”
Damian White, December '11